Privacy Policy
Last Updated: 18 December 2025
1. Introduction
Welcome to D-TACH ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions or concerns, please contact us at support@dtach.store.
2. Information We Collect
We collect information in two ways:
- Information You Provide to Us: When you purchase a D-TACH puck, we collect personal information necessary to fulfill your order, such as your full name, shipping address, email address, and payment information. All payments are processed by secure third-party payment processors.
- Information from App Usage: When you use the D-TACH mobile application, we may collect anonymous, aggregated data about its usage. This includes which apps you choose to block and the duration of your focus sessions. This data is non-personal, cannot be linked back to you, and is used solely to improve our product and understand user behavior. We do not track the content or activity within any of your apps.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Fulfill Your Order: To process payments, ship your D-TACH puck, and send you order confirmations and shipping updates.
- To Communicate With You: To respond to your customer service inquiries and provide you with information about your order.
- To Improve Our Services: To analyze anonymous usage data to understand how our product is used, identify areas for improvement, and enhance the user experience.
4. Will Your Information Be Shared?
We do not sell, trade, or rent your personal information to others. We may share your information with trusted third-party service providers only as necessary to provide our services, such as payment processors and shipping carriers. These parties are obligated to protect your information and are not permitted to use it for any other purpose.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
6. Your Privacy Rights
You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To make such a request, please contact us using the contact details provided below.
7. Contact Us
If you have questions or comments about this policy, you may email us at support@dtach.store.